Tenants

Finding a property

Dawson Estates can help to find you the perfect property. The first step is to register with us to be added to our mailing list so that we can match you to suitable properties as soon as they are available, or you can browse our available properties from the comfort of your own home using our website or the numerous portal sites such as Rightmove and Find a Property.

Viewings

Viewings will be arranged at times to suit you, including weekends. You will be accompanied by a member of staff who can give advice and answer any questions you may have.

Applying for the property

Once you have decided on a property you will need to complete a tenant application form for each tenant. The form states the supplementary evidence that we require such as proof of ID. 

References

As a minimum we require satisfactory references from your employer, and a previous or current landlord. We may also require a personal reference, and sometimes a guarantor. In addition a credit check will be undertaken.

Guarantors

We may require a guarantor if you are under 25/have an adverse credit rating/low income etc. We will inform you of this at the beginning of the process. Once you have completed the application process successfully we can discuss moving in dates.

Tenancy Agreements

It is important that you read the Tenancy Agreement carefully and ensure you understand all the clauses in it. Anything you do not understand can be explained by us or, should you wish to take independent advice, a Solicitor. A copy will be given to you prior to moving in.

Deposits

A deposit of a minimum of one month's rental must be paid. This is held by the DPS to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances can the deposit be used by the tenant to cover rent. For more information on the DPS visit http://www.depositprotection.com/

The inventory

Most landlords allow Dawson Estates to provide an inventory for their property. Dawson Estates, the landlord or an independent inventory company may prepare this document.

The inventory is a detailed list of the contents and condition of the property at the point that you move into it. By both parties agreeing that the inventory is correct at the start of the tenancy, we minimise the risk of any disputes at the end of the tenancy. We recommend therefore that you thoroughly check the inventory it before you sign it.

Rents

Rents are normally quoted calendar monthly and payable monthly in advance usually on the first of the month. The tenant is usually also responsible for council tax, water rates, gas, electricity, TV licence and telephone bills if applicable. All rents are preferably payable by standing order to our bank account.

Repairs

We have a designated repairs coordinator to ensure repairs and maintenance are carried out promptly. We understand that one of the main complaints tenants have against landlords is disrepair. As an agent we will act to ensure repairs are done within a reasonable time period, keeping you updated at all times.

Insurance

It’s just as important to insure your belongings against theft or damage when you rent a property as it is when you own a property. Dawson Estates can offer a free quote for tenants content insurance, just ask a member of your local branch team.

Inspections

It is not uncommon for landlords and Dawson Estates to schedule in regular visits to the property in order to check that you are happy and that the property is being kept in good order. Usually these visits take place two or three times a year and are agreed beforehand with you.

Renewing your tenancy

So, you’ve come to the end of your first tenancy at the property. You now have two options to consider: Do you sign another tenancy or move out?

Towards the end of your tenancy a member of Dawson Estates will contact you to discuss.

Moving out

Remember to ensure that the property is left in good condition when you leave to ensure that you get your full deposit back. If applicable refer to your copy of the inventory to check that the property is up to standard.

As long as the condition of the property is the same as when you moved in (barring normal wear and tear), you’ll have no problem. Here’s what you should do:

• Give the property a thorough clean, including carpets, windows, walls and furniture
• If it’s your responsibility, tidy up the garden and clear away any rubbish
• Return all of the keys to your local Dawson Estates branch.
• Remove all of your personal belongings
• Be satisfied you’re leaving the property as you found it

Final inventory check

You’ll have the opportunity to run through the inventory checklist on the day of departure. It’s important that this job is done before you leave the property to avoid you being accountable for any damage that occurs after you’ve left. If there is any damage, you should agree with the landlord the cost of repairing or replacing such items.

Anything else?

If Dawson Estates can assist with anything else please let us know. Can we, for instance, help in finding you another property to rent, or maybe to buy? If you decide to buy a property we can also help you organise a mortgage and life insurance. We have a great range of products from a variety of lenders, so please don’t hesitate to just ask a member of staff at Dawson Estates.